Departmental Standards
Company-Wide
eCornell Styleguide & Branding
Cornell University Branding
Writing and Editing Style Guide
Faculty and Expert Naming Conventions in Courses
Cornell School and Unit Names
Tips for Campus Engagements
LSG
Legal Policies
CSG
Photography Style Guide
eCornell Mini Visual Style Guide
The Pocket Guide to Multimedia Design Thinking (*as It Pertains to Your Job Here)
Creative Services (CSG) Handbook
Administrative
LSG Meeting Recordings and Notes
Sending Faculty Sign-Off Forms in Adobe Sign
Weekly Faculty Status Emails
Animation/Motion Design
Instructional Design
Grading
D&D Newsletter
LSG Newsletter (LSGN) - February 2024
LSG Newsletter (LSGN) - March 2022 Edition
LSG Newsletter (LSGN) - December 2023
LSG Newsletter (LSGN) - October 2021 Edition
LSG Newsletter (LSGN) - June 2022 Edition
D&D Newsletter November 2024
LSG Newsletter (LSGN) - August 2022 Edition
LSG Newsletter (LSGN) - June 2023
LSGN Newsletter April 2023
LSG Newsletter (LSGN) - February 2022 Edition
LSG Newsletter (LSGN) - October 2022 Edition
LSGN Newsletter February 2023
LSGN Newsletter March 2023
D&D Newsletter September 2024
LSG Newsletter (LSGN) - August 2023
LSG Newsletter (LSGN) - March 2024
LSG Newsletter (LSGN) - April 2022 Edition
D&D Newsletter - August 2024
LSGN Newsletter January 2023
LSG Newsletter (LSGN) - October 2023 article
LSGN Newsletter (LSGN) - April 2024
LSG Newsletter (LSGN) - November 2021 Edition
LSG Newsletter (LSGN) - January 2022 Edition
LSGN Newsletter December 2022
LSG Newsletter (LSGN) - July 2022 Edition
LSG Newsletter (LSGN) - September 2022 Edition
Course Development
Image Uploads for Inline Projects
Revising a Course/ Creating a Redux Version/ Course Updates
Creating a Perma Link With Perma.cc
Course Content Deletion Utility — Removing All Course Content
Teleprompter Slide Template
Course Names
Requesting High Resolution Video Uploads
Technical Talking Points Template
Online Resources in Credit-Bearing Courses
Hiring Actors for an eCornell Project
PRJ Conversion Process Directions
Marketing
Operations
Tech
Pedagogical Guidelines for Implementing AI-Based Interactives: AER
Platform Training
Administrative Systems
ADP
Google Drive
Downloadables Process
Embed a Document from Google Drive
Adding Google Links to Canvas
File Naming and Storage Convention Standards
Google Drive for Desktop Instructions
Storing Documents in Multiple Locations
Wrike
Wrike System Fundamentals
Field Population
1.0 to 2.0 Wrike Project Conversion
Blocking Time Off in Work Schedule (Wrike)
Wrike Custom Field Glossary
Wrike "Custom Item Type" Definitions
How to Create a Private Dashboard in Wrike
Using Timesheets in Wrike
Importing Tasks into a Wrike Project
Wrike Project Delay Causes Definitions
Setting OOO Coverage for Roles in Wrike
How to Change a Project's Item Type in Wrike
Using Search in Wrike
How to Create a Custom Report in Wrike
@ Mentioning Roles in Wrike
Automate Rules
Using Filters in Wrike
Managing Exec Ed Programs in Wrike
External Collaborators
Wrike for External Collaborators: Getting Started
Wrike for External Collaborators: Views
Wrike for External Collaborators: Tasks in Detail
Wrike Updates
New Experience Update in Wrike
Wrike Course Development Template 2.0 - What's New
Wrike - Course Development Template 3.0 Release Notes
Wrike Process Training
Course Development & Delivery Platforms
Canvas
Development
Adding Custom Links to Course Navigation
Adding Comments to PDFs from Canvas Page Links
Setting Module Prerequisites and Requirements in Canvas
Canvas Page Functionality
Create a New Course Shell
Using LaTeX in Canvas
Search in Canvas Using API Utilities - Tutorial
Reverting a Page to a Previous Version
Student Groups
Create Different Canvas Pages
Importing Specific Parts of a Canvas Course
Canvas HTML Allowlist/Whitelist
Understanding Canvas Customizations/Stylesheets
Operations
Discussion Page Standards
How to import a CU course containing NEW quizzes
Canvas LMS: NEW Quiz compatibility
Faculty Journal
Course Content Style Guide
Click-To-Reveal Accordions in Canvas
Course Maintenance Issue Resolution Process
Meet the Experts
Codio
Codio Operations
Managing Manually Graded “Reflect and Submit” Codio Exercises
Codio Structure and Grading for Facilitators
Premade Codio Docs for Ops & Facilitators
Codio Remote Feedback Tools for Facilitators
Developers
Development Processes
Creating a New Codio Course
Creating a New Codio Unit
Integrating a Codio Course into Canvas
Embedding a Codio Unit into Canvas
Setting Up the Class Fork
R Studio - Exclusion List for R Code
Mocha/Selenium Autograding
Starter Packs in Codio
Configuring Partial Point Autograders in Codio
Launch a Jupyter Notebook from VM
Program-Specific Developer Notes
Codio Functionality
Jupyter Notebooks
Jupyter Notebooks - nbgrader tweaks
Jupyter Notebooks Style Guide
Adding Extensions to Jupyter Notebooks
Setting up R with Jupyter Notebooks
Change Jupyter Notebook Auto Save Interval
How to Change CSS in Jupyter Notebook
RStudio in Codio
How To Centralize the .codio-menu File to One Location
Codio Fundamentals for LSG
Using the JupyterLab Starter Pack
Using Code Formatters
Using the RStudio Starter Pack
Conda Environments in Codio
Updating Codio Change Log
Migrating to Updated Codio Courses
Qualtrics
Ally
Ally Institutional Report Training
Ally Features Overview Training
Using the Ally Report in a Course
Ally Vendor Documentation/Training Links
Adobe
Other Integrations
H5P
Modifying Subtitles in H5P Interactive Videos
Embedding H5P Content Into Canvas
Troubleshooting H5P Elements in Canvas
Inserting Kaltura Videos into H5P Interactive Videos
Adding Subtitles to H5P Interactive Videos
S3
BugHerd
Instructional Technologies & Tools Inventory
Canvas API Utilities
Getting started with the MOP Bot
eCornell Platform Architecture
HR & Training Systems
Product Development Processes
Accessibility
What Is Accessibility?
What Is Accessibility?
Accessibility Resources
Accessibility Considerations
Accessibility Support and Assistive Technology
Structural Accessibility
Accessibility Design and Development Best Practices
Accessible Images Using Alt Text and Long Descriptions
Accessible Excel Files
Accessibility and Semantic Headings
Accessible Hyperlinks
Accessible Tables
Creating Accessible Microsoft Files
Mathpix: Accessible STEM
Design and Development General Approach to Accessibility
Integrating Content Authored by a Third Party
Planning for Accessible Tools
Accessibility Considerations for Third Party Tools
Studio Accessibility
Designing for Accessible Canvas Courses
Accessibility: Ongoing Innovations
Course Development
Planning
Development
0. Design
1. Codio Units
1. Non-Video Assets
3. Glossary
4. Canvas Text
4. Tools
4. Tools - Wrike Task Definitions
3. Review And Revise Styled Assets
ID/A to Creative Team Handoff Steps
General Overview of Downloadables Process
Course Project: Draft and Final
Excel Tools: Draft and Final
eCornell LSG HTML Basics
1. Non-Video Assets - Wrike Task Definitions
2. Video
Multifeed Video
2. Video (Standard) - Wrike Task Definitions
Studio Tips
Tips for Remote Video Recording Sessions
Who to Tag for Video Tasks
3. Animation
3. Animation - Wrike Task Definitions
2. Artboard Collab Doc Prep
6b. Motion Design Review and Revise
Who to Tag for Animations Tasks
3. Artboard Collab Process Walkthrough
DRAFT - FrameIO Process Walkthrough
Motion Contractor Guide for IDAs / IDDs
Requesting / Using Stock Imagery (Getty Images and Shutterstock)
3. Ask the Experts
5. On-Demand Conversion
1. Write Content for On-Demand
On-Demand: Conversion Notes
On-Demand: Writing Quiz Questions
On-Demand: Writing Blended Learning Guides (DRAFT)
On-Demand: Lesson Description and Objectives (DRAFT)
2. Build On-Demand Lesson
On-Demand: Create a Blended Learning Guide (BLG)
On-Demand: Create Lesson Shells in Canvas
On-Demand: Populate Homepage Content
On-Demand: Add Quiz Assessment Content
On-Demand: Reformat Wrap-Up
On-Demand: Prepare Lesson for QA
On-Demand: Request Banner Image
5. On-Demand Conversion - Wrike Task Definitions
5. Review
5. Review - Wrike Task Definitions
1. Prep Course for Reviews
2. Conduct Student Experience Review
3. Implement Creative Director Edits
3. Implement IDD Edits
3. Implement Student Experience Review Edits
4. CSG - Revise Tools Export 1
5. Conduct Faculty Review
6. Implement Faculty Edits
7. Conduct Technical Review of Course (STEM-only)
2. Conduct IDD or Sr ID Review
6. Alpha
6. Alpha - Wrike Task Definitions
Alpha Review Process
Prepare a course for Alpha review
Schedule & Conduct Alpha Triage Meeting
7. QA
7. QA - Wrike Task Definitions
1. Complete Dev to QA Checklist
2. Copy Edit Captions
2. Copy Edit Course & Files
4. Conduct Content QA of Course
4. Final Creative Review and Export
Adding Chat With Tech Support to Course Navigation
5. Implement QA Edits
Working With Video Captions That Contain Special Characters
Copy Edit Captions in SubPLY
Creating a Course Style and Settings Guide
QA and Deployment of Courses With Doc-based Projects in 2025
Copy Editing Content in Frame.io
Copy Edit Captions in 3Play
Tag a Video for Transcription by 3Play
Course QA Checklists
8. Deployment
8. Deployment - Wrike Task Definitions
1. Finalize Master Version of Course
2. Create & Add Course Transcript (CT) to Course
Replace a Master -M With a Redux Version of the Course
3. Create -T (Training Course) and Associate With Master Blueprint
Canvas Blueprint Course Functionality
Project Management in Wrike
Managing Project Reporting in Wrike
Managing Task Needs/Schedule in Wrike
Adding Tasks
Comments and Communication
Statuses
Updating Task Start and Due Dates
Predecessors
Durations
Rollups
Calculating Project Schedule by Deadline in Wrike
Creating Course Project Plans in Wrike
Setting Custom Capacity for Resources
Customizing Effort in a New Project Plan
Marking Projects Complete in Wrike
How to Set Up Workload Charts to Track Effort in Wrike
For-Credit Considerations
1-Sheet Population
Post-Development
Program Facilitation & Operational Guidelines
Data Science
Facilitator Resources
Canvas Navigation
Adding Events to the Course Calendar
Navigating Canvas and the Dashboard
How Do I View Previous Courses I Have Taken or Facilitated?
Why Am I Receiving Duplicate Canvas Emails?
How Do I Edit My Canvas Profile?
Send Students a Direct Message on Canvas
How Do I Send Students Nudges from the Gradebook?
How Can I Update My Canvas Notification Preferences?
Ursus Navigation
How Do I Access My Offer in Ursus?
How Do I Edit My Ursus Profile?
How Do I Request Time Off (Blackout Dates)?
How Can I Request to Learn More Courses?
Course Set-Up
Course Set Up: Getting Ready for Live Sessions
Recording and Posting a Welcome Video
Course Set Up: When can I begin to edit my course?
When Should I Schedule My Live Sessions For?
Changing Live Session Date and Time After Created with Facil Tool
Help! I Need to Reschedule a Live Session
Course Set Up: Live Session Information page
Zoom Features: Preparing for Live Sessions
Course Set Up: Reviewing Due dates
Course Set Up: Reviewing Announcements
What Do I Need to Do to Make Sure My Course is Set Up Correctly?
How Do I Customize My Course Sections?
Set up Live Sessions with the Facil Tool
Course Announcements and Messages Templates
Combining Live Sessions with Facil Tool
Zoom and other Technical Support
How Do I Set Up My Zoom Account?
Support Resources for Facilitators
How to Upload Videos to Zoom On-Demand
Student Survey FAQs
How Do I Save and Refer Back to Zoom Recordings?
How Do I Find My Personal ID Meeting link in Zoom?
Benefits as an eCornell Employee
Do I Have Access to Microsoft Office as a Cornell Employee?
Taking Courses as a Student
Professional Development Benefit
Student Success
Help! My Students Can't View a Video Within My Course
Extensions and Retakes
Policies and Navigation Resources for Students
Students enrolled through special groups: Corporate and VA
Unique Circumstances for Student Extensions and Retakes
Understanding and Addressing Instances of Plagiarism
Support Resources for Students
Understanding and Addressing Use of AI
Help! My Student is Having a Hard Time Uploading a Video
Unique Student Situations
I Have a Student Requesting Accommodations- How Should I Proceed?
New Facilitator Onboarding and Quick References
Facilitator Onboarding at eCornell
Why Do I Have Multiple eCornell email and Canvas Accounts?
Quick reference: Systems and Accounts we use at eCornell
Quick reference guide: Key eCornell Personnel
How do I log Onto Canvas and Access FACT101?
How Do I Add eCornell to My Email Signature?
Getting the Most Out of Learning Assignments
What to Expect During Live Shadowing Experience
Setting up Email Forwarding
Facilitator Expectations and Grading Help
(NEW Format) How do I grade Course Projects?
Navigating the Gradebook and Accessing the Speedgrader
Quick Reference: Sort assignments in the Speedgrader
How do I Grade Quizzes?
(Old format) How Do I Grade Course Projects and Add Annotations?
Rubrics for Effective Facilitation
Is There an Answer Key for my Course?
How to Monitor and Promote Student Progress
How Do I Grade Discussions?
Adding an Attempt to a Course Project
How Quickly Do I Need to Provide Grading to Students?
Payroll and the Monthly Scheduling Process
Codio References
Manually Graded “Reflect and Submit” Codio Exercises
Codio Quick Resources
Codio Reference: Embedded quiz questions (H5P)
Codio Reference: Checking for Completion Status
Codio Reference: Manually Graded Exercises
Codio Remote Feedback Tools
Codio Reference: Ungraded exercises
Codio Reference: Autograded Exercises
Archived
Table of Contents
- 1. Prelude
- 2. Check charter
- 3. Check home page performance objectives ("What you'll do") against project parts
- 4. Check that module titles, modules intros & wrapups, and project titles match
- 5. Review project
- 6. Review Discussions
- 7. Review supporting activities and tools
- 8. Review beginning to end, page by page
- 9. Home page video and home page elements
- 10. Watch pages
- 11. Read pages
- 12. Other
- 13. Writing Style
- 14. Tools
- 15. Community
- 16. User Experience
- 17. Additional/External Resources
- 18. Scope
- All Categories
- Product Development Processes
- Course Development
- Development
- 5. Review
- 2. Conduct IDD or Sr ID Review
2. Conduct IDD or Sr ID Review
Updated by Jason Carroll
- 1. Prelude
- 2. Check charter
- 3. Check home page performance objectives ("What you'll do") against project parts
- 4. Check that module titles, modules intros & wrapups, and project titles match
- 5. Review project
- 6. Review Discussions
- 7. Review supporting activities and tools
- 8. Review beginning to end, page by page
- 9. Home page video and home page elements
- 10. Watch pages
- 11. Read pages
- 12. Other
- 13. Writing Style
- 14. Tools
- 15. Community
- 16. User Experience
- 17. Additional/External Resources
- 18. Scope
1. Prelude
Before it gets to you for review, it should have gone through the ID checklist, which means the ID or IDA has already checked for a lot of standard things.
2. Check charter
Map home page performance objectives against stated charter objectives; we should have alignment (or you, as the IDD, know why changes were made during development, and you can document what/how you're bringing them into alignment with revised expectations now). There shouldn't be a big surprise variance between what was asked for at charter and what we actually produced.
3. Check home page performance objectives ("What you'll do") against project parts
Make sure the student is actually and literally doing in the project what we say they're going to do on the home page. No purple prose, making it sound like more than it is. The home page objectives are the promise; the project is the fulfillment of that promise. The project has to give the student a thorough chance to meet objectives. Example: if the home page says "You will achieve compliance with ADA laws," but the project is "Create an action plan to use strategies for compliance," those are not the same thing. No dice. We have to force the project practice to agree with the objectives.
4. Check that module titles, modules intros & wrapups, and project titles match
- Force compliance with this to validate that the integrity of the design is tight.
- Check module intros and wrap-ups: do they effectively set the scene instructionally, or is the writing just a dry list of things they'll do in the module? This is where storytelling comes into play.
- Module title is a verb.
- Project takes the -ing form of the same verb.
5. Review project
- Review the course project; make sure it's robust, well-reasoned, and logical. Check to ensure that the target audience can actually complete the project within 2 hours (remembering the course timeframe is 2 weeks), and that there are reasonable options for participants who may not be employed or are in transition, as appropriate. For example, a project that asks them to interview every member of their Exec Leadership team at their company within a 2-week timeframe may not be reasonable or possible.
- See if you could complete this course project without completing the course. That's a sign it's not hard enough.
- All course project pages get the rubric; only the final piece gets submission settings.
- Project instructions are clear, and expected quality standards are well-defined (rubric).
- Make sure that the grading structure is clear and the Canvas implementation is accurate.
- For Tech/STEM courses: ensure that the grading of exercises, quizzes, and projects is balanced so that students cannot reach the course's passing threshold (by standard, 75% for these courses) without completing all important work. Typically, it is useful to create a Grading Structure Document for the series to make sure the grading is balanced(use this template: https://docs.google.com/spreadsheets/d/1kdUICfiLqdpj2D8UFCsHLki3UF-bg-SHsTbTUNG3_YI/edit#gid=0)
6. Review Discussions
- They should prompt real group discussion and not just multiple monologues. Standard settings. For catalog standard, there should be two, and only two, graded.
- Typically, one good question that tries to pull from students' personal experiences/emotions is more than enough to generate a robust discussion. If we're asking them to answer 4-5 questions, that will yield multiple long posts and not back-and-forth engaged discussion.
7. Review supporting activities and tools
- Are they necessary? Valuable? Easy to follow?
- Are there any missing that we could add?
- Are they well-formatted and up to our graphic design standards?
- Course activities provide opportunity for immediate practice of complex and critical teaching content.
- Activity instructions are clear and expected quality standards are well-defined.
- Course keeps learners active at appropriate intervals.
8. Review beginning to end, page by page
- Check: You're looking for big-picture coherence, integrity, rigor, connective tissue, and strong writing, but also the details of every element as noted below.
- Click through page by page: check videos, animations, engagement opportunities, tools, downloadables, any supportive writing, graphics, etc.
- Check to see if the videos directly support the student practice (they should).
9. Home page video and home page elements
- Check: The intro video should be engaging and address the 'WIFM' (What's In It For Me) for the student, and not just be a boring 'Hello, my name is, welcome to blah blah blah.' (It's too late to redo the intro video now, so this is a note for next time.)
- Check elements, bio/course description, start course button: all elements, all writing.
10. Watch pages
- Check animation: look for clear visuals that enhance key points
- Check video length (limit is 4 minutes - if it's way longer that's a conversation you'd want to have to find out why)
- Check to see if the videos directly support the student practice (they should).
- Check vid title - should be action oriented, which typically means it starts with a verb (i.e. Choosing the Right Data > Data Types)
- Check page layout
Video intros
- Check: Do they repeat verbatim what the professor says? (That's a no no). They should entice the learner without giving away critical teaching content such that the learner can skip the videos
- Check: Are the intros learner-centered? Preferred: you will now explore key concepts... vs non-preferred: Professor X will tell you key concepts...
- Check: They don't use the term "learn."
- Check: Do they smooth over possible confusion the learner might have at that point in time? I.e. maybe the faculty member skipped over something accidentally, does the vid intro provide that hand holding for the learner so they're not lost or confused as to why they're watching what they're watching at that point in the course
11. Read pages
- Check page layout - a long and tedious page of just text should be converted to click and reveals (h5P) or have formatting that breaks it up for learners
- Check writing (coherence, quality, etc etc)
- Check teaching (always check teaching)
12. Other
- Student Lounge discussion (required in all non-credit courses)
- Check glossary
- Thank you and Farewell
- Additional Reading
- Any other elements (interactives, etc)
- Action plans are always required unless the course project is in effect serving the same purpose; IDs make them from standard template, they're an added Tool, they take no more than 5 minutes
- Qualtrics are illegal per Karen
13. Writing Style
- Course text is action-oriented and explains how course concepts will help participants achieve goals and solve problems.
- Course text provides conversational (second person), non-academic guidance to learners.
- Course text builds a progressive storyline and clearly explains how learning components fit together and culminate in useful outcomes.
- Course text provides instructional rationale, especially for unexpected elements (i.e. if a faculty member is repeating themselves in a vid, explain the repetition in the copy).
14. Tools
- Helps the learner achieve learning outcomes on the job
- ALT text included for all non-decorative graphics and photos?
- Tools require active input from the learner OR provides information that participants would want/need after they lose access to Canvas order to apply on the job.
- Tools do not provide brand new teaching concepts
15. Community
- Course promotes a sense of community through peer sharing about personal experiences or opinions on open-ended questions.
- Discussion boards provide clear instructions for participation. (These should be boilerplate from the eCornell master course and include the plagiarism note)
- Discussions enable deeper reflection and/or learning from peers and/or experts.
- Discussions avoid long, multi-part questions that lead to multiple monologues from individuals rather than a lively give-and-take.
16. User Experience
- Animations enhance video elements that are critical for the student to remember or know.
- Course content is presented using a variety of modes (videos, graphics, text, etc.) based on how best the students will retain the information.
- Example: a list of formulas should be presented within a downloadable reference tool, not merely said out loud in video
- Information is categorized and presented in a consistent and easy-to-understand manner.
- Page design is clean and visually appealing.
17. Additional/External Resources
- External resources provide a missing or unique perspective.
- OR they reinforce and further validate information provided by faculty (i.e. supporting research).
- OR they provide images or information that are cost prohibitive or unreasonable for eCornell to reproduce (require permission).
18. Scope
- Scope is consistent with budget, instructor burden expectations, and deadlines.
- Target audience can complete the course within the number of hours promised (including ALL components) and feel challenged but not overwhelmed
- For non-credit, this standard was traditionally 6-10 hours over two weeks, but note this course's mileage may vary
- For some Tech/STEM courses there is often more variation: in some the course length is increased to 3 weeks each to accomodate more complex and dense content (ex: Machine Learning); in others, the certificate courses are combined into a single course (often with "units" corresponding to the previous courses) offered in more of a semester-style model (ex.: Spaceflight Mechanics; Autonomous Mobile Robots). The length and offering structure of STEM/Tech courses is often adjusted based on responses received during the Alpha Test.