Departmental Standards
Company-Wide
eCornell Styleguide & Branding
Cornell University Branding
Writing and Editing Style Guide
Faculty and Expert Naming Conventions in Courses
Cornell School and Unit Names
Tips for Campus Engagements
LSG
Legal Policies
CSG
Photography Style Guide
eCornell Mini Visual Style Guide
The Pocket Guide to Multimedia Design Thinking (*as It Pertains to Your Job Here)
Creative Services (CSG) Handbook
Administrative
LSG Meeting Recordings and Notes
Sending Faculty Sign-Off Forms in Adobe Sign
Weekly Faculty Status Emails
Animation/Motion Design
Instructional Design
Grading
D&D Newsletter
LSG Newsletter (LSGN) - February 2024
LSG Newsletter (LSGN) - March 2022 Edition
LSG Newsletter (LSGN) - December 2023
LSG Newsletter (LSGN) - October 2021 Edition
LSG Newsletter (LSGN) - June 2022 Edition
D&D Newsletter November 2024
LSG Newsletter (LSGN) - August 2022 Edition
LSG Newsletter (LSGN) - June 2023
LSGN Newsletter April 2023
LSG Newsletter (LSGN) - February 2022 Edition
LSG Newsletter (LSGN) - October 2022 Edition
LSGN Newsletter February 2023
LSGN Newsletter March 2023
D&D Newsletter September 2024
LSG Newsletter (LSGN) - August 2023
LSG Newsletter (LSGN) - March 2024
LSG Newsletter (LSGN) - April 2022 Edition
D&D Newsletter - August 2024
LSGN Newsletter January 2023
LSG Newsletter (LSGN) - October 2023 article
LSGN Newsletter (LSGN) - April 2024
LSG Newsletter (LSGN) - November 2021 Edition
LSG Newsletter (LSGN) - January 2022 Edition
LSGN Newsletter December 2022
LSG Newsletter (LSGN) - July 2022 Edition
LSG Newsletter (LSGN) - September 2022 Edition
Course Development
Image Uploads for Inline Projects
Revising a Course/ Creating a Redux Version/ Course Updates
Creating a Perma Link With Perma.cc
Course Content Deletion Utility — Removing All Course Content
Teleprompter Slide Template
Course Names
Requesting High Resolution Video Uploads
Technical Talking Points Template
Online Resources in Credit-Bearing Courses
Hiring Actors for an eCornell Project
PRJ Conversion Process Directions
Marketing
Operations
Tech
Pedagogical Guidelines for Implementing AI-Based Interactives: AER
Platform Training
Administrative Systems
ADP
Google Drive
Downloadables Process
Embed a Document from Google Drive
Adding Google Links to Canvas
File Naming and Storage Convention Standards
Google Drive for Desktop Instructions
Storing Documents in Multiple Locations
Wrike
Wrike System Fundamentals
Field Population
1.0 to 2.0 Wrike Project Conversion
Blocking Time Off in Work Schedule (Wrike)
Wrike Custom Field Glossary
Wrike "Custom Item Type" Definitions
How to Create a Private Dashboard in Wrike
Using Timesheets in Wrike
Importing Tasks into a Wrike Project
Wrike Project Delay Causes Definitions
Setting OOO Coverage for Roles in Wrike
How to Change a Project's Item Type in Wrike
Using Search in Wrike
How to Create a Custom Report in Wrike
@ Mentioning Roles in Wrike
Automate Rules
Using Filters in Wrike
Managing Exec Ed Programs in Wrike
External Collaborators
Wrike for External Collaborators: Getting Started
Wrike for External Collaborators: Views
Wrike for External Collaborators: Tasks in Detail
Wrike Updates
New Experience Update in Wrike
Wrike Course Development Template 2.0 - What's New
Wrike - Course Development Template 3.0 Release Notes
Wrike Process Training
Course Development & Delivery Platforms
Canvas
Development
Adding Custom Links to Course Navigation
Adding Comments to PDFs from Canvas Page Links
Setting Module Prerequisites and Requirements in Canvas
Canvas Page Functionality
Create a New Course Shell
Using LaTeX in Canvas
Search in Canvas Using API Utilities - Tutorial
Reverting a Page to a Previous Version
Student Groups
Create Different Canvas Pages
Importing Specific Parts of a Canvas Course
Canvas HTML Allowlist/Whitelist
Understanding Canvas Customizations/Stylesheets
Operations
Discussion Page Standards
How to import a CU course containing NEW quizzes
Canvas LMS: NEW Quiz compatibility
Faculty Journal
Course Content Style Guide
Click-To-Reveal Accordions in Canvas
Course Maintenance Issue Resolution Process
Meet the Experts
Codio
Codio Operations
Managing Manually Graded “Reflect and Submit” Codio Exercises
Codio Structure and Grading for Facilitators
Premade Codio Docs for Ops & Facilitators
Codio Remote Feedback Tools for Facilitators
Developers
Development Processes
Creating a New Codio Course
Creating a New Codio Unit
Integrating a Codio Course into Canvas
Embedding a Codio Unit into Canvas
Setting Up the Class Fork
R Studio - Exclusion List for R Code
Mocha/Selenium Autograding
Starter Packs in Codio
Configuring Partial Point Autograders in Codio
Launch a Jupyter Notebook from VM
Program-Specific Developer Notes
Codio Functionality
Jupyter Notebooks
Jupyter Notebooks - nbgrader tweaks
Jupyter Notebooks Style Guide
Adding Extensions to Jupyter Notebooks
Setting up R with Jupyter Notebooks
Change Jupyter Notebook Auto Save Interval
How to Change CSS in Jupyter Notebook
RStudio in Codio
How To Centralize the .codio-menu File to One Location
Codio Fundamentals for LSG
Using the JupyterLab Starter Pack
Using Code Formatters
Using the RStudio Starter Pack
Conda Environments in Codio
Updating Codio Change Log
Migrating to Updated Codio Courses
Qualtrics
Ally
Ally Institutional Report Training
Ally Features Overview Training
Using the Ally Report in a Course
Ally Vendor Documentation/Training Links
Adobe
Other Integrations
H5P
Modifying Subtitles in H5P Interactive Videos
Embedding H5P Content Into Canvas
Troubleshooting H5P Elements in Canvas
Inserting Kaltura Videos into H5P Interactive Videos
Adding Subtitles to H5P Interactive Videos
S3
BugHerd
Instructional Technologies & Tools Inventory
Canvas API Utilities
Getting started with the MOP Bot
eCornell Platform Architecture
HR & Training Systems
Product Development Processes
Accessibility
What Is Accessibility?
What Is Accessibility?
Accessibility Resources
Accessibility Considerations
Accessibility Support and Assistive Technology
Structural Accessibility
Accessibility Design and Development Best Practices
Accessible Images Using Alt Text and Long Descriptions
Accessible Excel Files
Accessibility and Semantic Headings
Accessible Hyperlinks
Accessible Tables
Creating Accessible Microsoft Files
Mathpix: Accessible STEM
Design and Development General Approach to Accessibility
Integrating Content Authored by a Third Party
Planning for Accessible Tools
Accessibility Considerations for Third Party Tools
Studio Accessibility
Designing for Accessible Canvas Courses
Accessibility: Ongoing Innovations
Course Development
Planning
Development
0. Design
1. Codio Units
1. Non-Video Assets
3. Glossary
4. Canvas Text
4. Tools
4. Tools - Wrike Task Definitions
3. Review And Revise Styled Assets
ID/A to Creative Team Handoff Steps
General Overview of Downloadables Process
Course Project: Draft and Final
Excel Tools: Draft and Final
eCornell LSG HTML Basics
1. Non-Video Assets - Wrike Task Definitions
2. Video
Multifeed Video
2. Video (Standard) - Wrike Task Definitions
Studio Tips
Tips for Remote Video Recording Sessions
Who to Tag for Video Tasks
3. Animation
3. Animation - Wrike Task Definitions
2. Artboard Collab Doc Prep
6b. Motion Design Review and Revise
Who to Tag for Animations Tasks
3. Artboard Collab Process Walkthrough
DRAFT - FrameIO Process Walkthrough
Motion Contractor Guide for IDAs / IDDs
Requesting / Using Stock Imagery (Getty Images and Shutterstock)
3. Ask the Experts
5. On-Demand Conversion
1. Write Content for On-Demand
On-Demand: Conversion Notes
On-Demand: Writing Quiz Questions
On-Demand: Writing Blended Learning Guides (DRAFT)
On-Demand: Lesson Description and Objectives (DRAFT)
2. Build On-Demand Lesson
On-Demand: Create a Blended Learning Guide (BLG)
On-Demand: Create Lesson Shells in Canvas
On-Demand: Populate Homepage Content
On-Demand: Add Quiz Assessment Content
On-Demand: Reformat Wrap-Up
On-Demand: Prepare Lesson for QA
On-Demand: Request Banner Image
5. On-Demand Conversion - Wrike Task Definitions
5. Review
5. Review - Wrike Task Definitions
1. Prep Course for Reviews
2. Conduct Student Experience Review
3. Implement Creative Director Edits
3. Implement IDD Edits
3. Implement Student Experience Review Edits
4. CSG - Revise Tools Export 1
5. Conduct Faculty Review
6. Implement Faculty Edits
7. Conduct Technical Review of Course (STEM-only)
2. Conduct IDD or Sr ID Review
6. Alpha
6. Alpha - Wrike Task Definitions
Alpha Review Process
Prepare a course for Alpha review
Schedule & Conduct Alpha Triage Meeting
7. QA
7. QA - Wrike Task Definitions
1. Complete Dev to QA Checklist
2. Copy Edit Captions
2. Copy Edit Course & Files
4. Conduct Content QA of Course
4. Final Creative Review and Export
Adding Chat With Tech Support to Course Navigation
5. Implement QA Edits
Working With Video Captions That Contain Special Characters
Copy Edit Captions in SubPLY
Creating a Course Style and Settings Guide
QA and Deployment of Courses With Doc-based Projects in 2025
Copy Editing Content in Frame.io
Copy Edit Captions in 3Play
Tag a Video for Transcription by 3Play
Course QA Checklists
8. Deployment
8. Deployment - Wrike Task Definitions
1. Finalize Master Version of Course
2. Create & Add Course Transcript (CT) to Course
Replace a Master -M With a Redux Version of the Course
3. Create -T (Training Course) and Associate With Master Blueprint
Canvas Blueprint Course Functionality
Project Management in Wrike
Managing Project Reporting in Wrike
Managing Task Needs/Schedule in Wrike
Adding Tasks
Comments and Communication
Statuses
Updating Task Start and Due Dates
Predecessors
Durations
Rollups
Calculating Project Schedule by Deadline in Wrike
Creating Course Project Plans in Wrike
Setting Custom Capacity for Resources
Customizing Effort in a New Project Plan
Marking Projects Complete in Wrike
How to Set Up Workload Charts to Track Effort in Wrike
For-Credit Considerations
1-Sheet Population
Post-Development
Program Facilitation & Operational Guidelines
Data Science
Facilitator Resources
Canvas Navigation
Adding Events to the Course Calendar
Navigating Canvas and the Dashboard
How Do I View Previous Courses I Have Taken or Facilitated?
Why Am I Receiving Duplicate Canvas Emails?
How Do I Edit My Canvas Profile?
Send Students a Direct Message on Canvas
How Do I Send Students Nudges from the Gradebook?
How Can I Update My Canvas Notification Preferences?
Ursus Navigation
How Do I Access My Offer in Ursus?
How Do I Edit My Ursus Profile?
How Do I Request Time Off (Blackout Dates)?
How Can I Request to Learn More Courses?
Course Set-Up
Course Set Up: Getting Ready for Live Sessions
Recording and Posting a Welcome Video
Course Set Up: When can I begin to edit my course?
When Should I Schedule My Live Sessions For?
Changing Live Session Date and Time After Created with Facil Tool
Help! I Need to Reschedule a Live Session
Course Set Up: Live Session Information page
Zoom Features: Preparing for Live Sessions
Course Set Up: Reviewing Due dates
Course Set Up: Reviewing Announcements
What Do I Need to Do to Make Sure My Course is Set Up Correctly?
How Do I Customize My Course Sections?
Set up Live Sessions with the Facil Tool
Course Announcements and Messages Templates
Combining Live Sessions with Facil Tool
Zoom and other Technical Support
How Do I Set Up My Zoom Account?
Support Resources for Facilitators
How to Upload Videos to Zoom On-Demand
Student Survey FAQs
How Do I Save and Refer Back to Zoom Recordings?
How Do I Find My Personal ID Meeting link in Zoom?
Benefits as an eCornell Employee
Do I Have Access to Microsoft Office as a Cornell Employee?
Taking Courses as a Student
Professional Development Benefit
Student Success
Help! My Students Can't View a Video Within My Course
Extensions and Retakes
Policies and Navigation Resources for Students
Students enrolled through special groups: Corporate and VA
Unique Circumstances for Student Extensions and Retakes
Understanding and Addressing Instances of Plagiarism
Support Resources for Students
Understanding and Addressing Use of AI
Help! My Student is Having a Hard Time Uploading a Video
Unique Student Situations
I Have a Student Requesting Accommodations- How Should I Proceed?
New Facilitator Onboarding and Quick References
Facilitator Onboarding at eCornell
Why Do I Have Multiple eCornell email and Canvas Accounts?
Quick reference: Systems and Accounts we use at eCornell
Quick reference guide: Key eCornell Personnel
How do I log Onto Canvas and Access FACT101?
How Do I Add eCornell to My Email Signature?
Getting the Most Out of Learning Assignments
What to Expect During Live Shadowing Experience
Setting up Email Forwarding
Facilitator Expectations and Grading Help
(NEW Format) How do I grade Course Projects?
Navigating the Gradebook and Accessing the Speedgrader
Quick Reference: Sort assignments in the Speedgrader
How do I Grade Quizzes?
(Old format) How Do I Grade Course Projects and Add Annotations?
Rubrics for Effective Facilitation
Is There an Answer Key for my Course?
How to Monitor and Promote Student Progress
How Do I Grade Discussions?
Adding an Attempt to a Course Project
How Quickly Do I Need to Provide Grading to Students?
Payroll and the Monthly Scheduling Process
Codio References
Manually Graded “Reflect and Submit” Codio Exercises
Codio Quick Resources
Codio Reference: Embedded quiz questions (H5P)
Codio Reference: Checking for Completion Status
Codio Reference: Manually Graded Exercises
Codio Remote Feedback Tools
Codio Reference: Ungraded exercises
Codio Reference: Autograded Exercises
Archived
Table of Contents
- All Categories
- Product Development Processes
- Course Development
- Development
- 3. Ask the Experts
- Ask the Expert Standards and Functionality
Ask the Expert Standards and Functionality
Updated by Markette Pierce
The Meet the Experts and Ask the Expert pages in Canvas work together to deliver meaningful content. Please review these notes when using these page types.
Standards
- The number of Ask the Expert interviews listed on the course homepage is the number of people interviewed, regardless of how many ATE pages appear in the course.
- The "Meet the Experts" page in the Master Course Template should be used once per course to introduce all course experts at once. It should be published but not appear in Modules view. Read more details about Meet the Experts functionality in the Meet the Experts article.
- The title of each Ask the Expert page will communicate the topic discussed and the expert(s) interviewed, as appears in the Master Course Template and should appear as follows: "Ask the Expert: [Expert name/s] on [topic]".
- Remember that any headshots need to be perfectly square in order to render in a circle. Please involve CSG to edit any images that are not square and to replace them in S3.
- Follow these naming conventions for experts.
Playlist Options for Experts
Beginning in February 2024, there are several ways experts may appear in a course: by themselves on only one page, by themselves across several course pages, with other experts who are addressing the same topic, or with other experts who are all addressing different topics on a common theme. Each of these scenarios is addressed below.
Single Expert on Only One Course Page
If there is only one expert who appears on only one course page in the entire Canvas course, it is appropriate to use the Single Expert page template in 8675309.
Fill in the required information related to the expert (link to S3 image, expert name, expert title, and expert bio) and the video (video ID, title of video or topic, and description).
Single Expert on Multiple Course Pages
If there is only one expert but they appear on more than one course page, the approach is instead to use the Expert Name(s) on Multiple Topics template in 8675309 and bring in the expert bio from a single MTE page rather than building it manually on each ATE page.
There are several fields to complete in the template.
- The location of the MTE page has been pre-populated with the standard slug meet-the-experts, but if you’ve renamed the page (i.e., Meet the Activists or Meet the Panel), you would use that slug instead. Find it in the URL of the Meet the Experts page you created. See the Meet the Experts article for more information about using slugs.
- The video IDs.
- The title of the video. Sometimes, “Question” or “Question 1” is appropriate here.
- A description of the video. This is typically the question that was asked.
- The number of the expert from the Meet the Experts page in this course. The order the expert is listed in corresponds to their number. In this case of a single expert, their expert number will appear several times, once for each video.
Multiple Experts on the Same Topic
If there are multiple experts who address the same topic, the approach is to use the Multiple Experts on Single Topic template in 8675309. Each expert's bio will be brought in from the MTE page, and a single question all experts addressed will appear.
There are several fields to complete in the template.
- The location of the MTE page has been pre-populated with the standard slug meet-the-experts, but if you’ve renamed the page (i.e., Meet the Activists or Meet the Panel), you would use that slug instead. Find it in the URL of the Meet the Experts page you created. See the Meet the Experts article for more information about using slugs.
- The common question all experts are addressing.
- A description of the common question, or additional text describing the context or the topic.
- The video IDs.
- The number of each expert from the Meet the Experts page in this course. The order the expert is listed in corresponds to their number.
Multiple Experts on Multiple Topics
If there are multiple experts who address different but related questions on a common theme, the approach is to use the Expert Name(s) on Multiple Topics template in 8675309. Each expert's bio will be brought in from the MTE page, and each question will appear.
There are several fields to complete in the template.
- The location of the MTE page has been pre-populated with the standard slug meet-the-experts, but if you’ve renamed the page (i.e., Meet the Activists or Meet the Panel), you would use that slug instead. Find it in the URL of the Meet the Experts page you created. See the Meet the Experts article for more information about using slugs.
- The video IDs.
- The title of each video. Sometimes, “Question” or “Question 1” is appropriate here.
- A description of each video. This is typically the question that was asked.
- The number of the expert appearing in each video, which can be found on the Meet the Experts page in the course. The order the expert is listed in corresponds to their number. In the case that the same expert addresses several questions, their expert number will appear several times, once for each video.